Our website address is: https://wpt-s6fp.110-4-45-61.cpanel.site.
Terms & Conditions
Privacy Policy
Last Updated: 1 Dec 2023
SS Wellness Group Sdn Bhd / Ss Wellness Sdn Bhd (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.
By accessing our website or using our app, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
- Information We Collect
We may collect the following information:
(a) Personal Information:
- Name
- Email address
- Phone number
- Date of birth
- Billing and payment details
- Login credentials (if applicable)
(b) Non-Personal Information:
- Browser type and version
- Operating system
- IP address
- App usage data (e.g., features accessed, session duration)
- How We Collect Your Information
We collect information:
- When you sign up or create an account.
- When you book appointments, make payments, or subscribe to our services.
- Automatically through cookies, analytics tools, or app usage tracking.
- When you voluntarily provide feedback or participate in surveys.
- How We Use Your Information
We use the information we collect to:
- Provide and improve our wellness services.
- Manage bookings and process payments.
- Communicate with you about offers, updates, or promotions.
- Ensure compliance with legal obligations.
- Customize your experience on our platform.
- Sharing Your Information
We do not sell your information. However, we may share your data with:
- Service Providers: To process payments, send communications, or perform analytics.
- Legal Authorities: If required by law or to protect our rights.
- Partners and Affiliates: For joint promotions, but only with your consent.
- Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your data, subject to legal or contractual obligations.
- Opt-out of marketing communications.
- Restrict or object to data processing in certain circumstances.
- Data Security
We implement robust security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
- Cookies and Tracking Technologies
Our website and app use cookies to:
- Improve user experience.
- Analyze website traffic.
- Personalize content and advertisements.
You can disable cookies in your browser settings, but some features of our website/app may not function properly.
- Third-Party Links
Our website and app may include links to third-party websites. We are not responsible for the privacy practices of those websites.
- Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children without parental consent.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
- Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
SS Wellness Group Sdn Bhd
Address: 58-3, Farlim Square, Jalan Pisang Berangan, Kg. Melayu, 11500, Air Itam, Pulau Pinang, MY.
Email: admin@sswellness.com.my
Phone: +6016-270-8231